I'm curious, collaborative, and not afraid to ask the hard question.
I'm Riley Greco — most recently the founding designer of Charlotte AI at CrowdStrike. I've spent years turning ambiguous problems into shipped products.
I'm Riley Greco — most recently the founding designer of Charlotte AI at CrowdStrike. I've spent years turning ambiguous problems into shipped products.
If something isn't compelling — or isn't what our users need — I'll say so, early and kindly, while it's still cheap to change. Not to prove a point. To make things better.
The best insight rarely shows up before you ship. I'd rather get something real in front of people and learn fast — swinging for the fences, within what's actually possible to build.
Great ideas don't care whose they are. I want everyone in the room contributing, because you never know who's going to have the spark that makes it all click.
The tools we use today didn't exist a few years ago, and the next ones won't look like they do now. I don't just keep up — I look for what's newly possible. AI-powered tools let me push ideas further than before.
The ask was simple: "make it pretty so leadership invests." I knew we needed to go deeper, so I started with research. We don't know what we don't know, and every project has blind spots: the landscape, the pitfalls, the opportunities we can't see from where we're standing. What I found reshaped the entire product — skepticism, low trust, almost no appetite for autonomy — and became the foundation for the practice I spent the next two years building.
Charlotte AI is a security-based generative AI assistant that helps users of all skill levels improve and streamline their ability to stop breaches while reducing security operations complexity.
Adversaries targeting the financial sector include a total of 138 actors.
Key findings among these actors reveal that the majority originate from Europe, Eastern Europe, and the Russian Federation. Their primary motivations are criminal activities, followed by state-sponsored actions and hacktivism. The most common capabilities employed by these actors include ransomware, remote access tools (RATs), and downloaders. The actors are predominantly involved in eCrime and targeted attacks. The United States, United Kingdom, and Germany are the top countries targeted by these adversaries.
A recreation of Charlotte AI, rebuilt in code — not a screenshot.
CEO-announced, shipped to GA
on guardrails from day one
quarter over quarter
The rest is a conversation. The calls I got wrong, the features that got cut, the tradeoffs I'd defend and the ones I'd redo — that's the part worth talking through.
Ask me about it →If you're building or adding to a design team and want someone who's spent a career bringing clarity to ambiguity, I'd like to hear from you.